Return Policy

Defective Goods Return Policy:

We are committed to providing high-quality products and want you to be satisfied with your purchase. If you receive a defective item, please contact us within 7 days of receiving your order to request a return authorisation.

Conditions for Return:
 

• Defective Items Only: Returns are accepted for defective products only. Please note that we do not accept returns for any other reason, including buyer’s remorse, incorrect purchase, or items damaged due to misuse.

• No Exchanges: We do not offer exchanges for any products. If a product is found defective and qualifies for return, we will issue a refund.
   

To initiate a return for a defective item, please reach out to our customer support team with your order details and proof of defect. We will provide further instructions on how to return your item if it meets our criteria.

Thank you for understanding and for shopping with us!